Customer Support Leaders
A podcast by Charlotte Ward
341 Episodio
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209: Fireside with Ash Rhodes
Pubblicato: 25/06/2021 -
208: Fireside with Doug Akers
Pubblicato: 18/06/2021 -
207: Fireside with Josh Magsam
Pubblicato: 11/06/2021 -
206: Fireside with Jim Israel
Pubblicato: 04/06/2021 -
205: Fireside with Vlad Shlosberg
Pubblicato: 28/05/2021 -
204: Fireside with Lauren Fearn
Pubblicato: 21/05/2021 -
203: Fireside with Hannah Steiman
Pubblicato: 14/05/2021 -
202: Fireside with Sharad Khandelwal
Pubblicato: 07/05/2021 -
201: Fireside with Ethan Walfish
Pubblicato: 30/04/2021 -
200: Managing Change with Lauren Rose Eimers
Pubblicato: 23/04/2021 -
199: Managing Change with Josh Magsam
Pubblicato: 22/04/2021 -
198: Managing Change with Adela Bodor
Pubblicato: 21/04/2021 -
197: Managing Change with Natalie Ruhl
Pubblicato: 20/04/2021 -
196: Managing Change with Lauren Fearn
Pubblicato: 19/04/2021 -
195: The Perfect Support Email with Leslie O’Flahavan
Pubblicato: 16/04/2021 -
194: The Perfect Support Email with Craig Stoss
Pubblicato: 15/04/2021 -
193: The Perfect Support Email with Nicholas Zeisler
Pubblicato: 14/04/2021 -
192: The Perfect Support Email with Stacy Justino
Pubblicato: 13/04/2021 -
191: The Perfect Support Email with Ethan Walfish
Pubblicato: 12/04/2021 -
190: Support in the Business with Josh Magsam
Pubblicato: 09/04/2021
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
