Customer Support Leaders

A podcast by Charlotte Ward

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329 Episodio

  1. 177: Fireside with Chris Taylor

    Pubblicato: 05/03/2021
  2. 176: You’re the Host with Matt Dale

    Pubblicato: 26/02/2021
  3. 175: Fireside with Tadas Labudis

    Pubblicato: 19/02/2021
  4. 174: You’re the Host with Vlad Shlosberg

    Pubblicato: 12/02/2021
  5. 173: Fireside with Craig Stoss

    Pubblicato: 05/02/2021
  6. 172: You’re the Host with Natalie Ruhl

    Pubblicato: 29/01/2021
  7. 171: Fireside with Sandra Thompson

    Pubblicato: 22/01/2021
  8. 170: Slack Support with Mo McKibbin

    Pubblicato: 15/01/2021
  9. 169: Slack Support with Chris Jewitt

    Pubblicato: 14/01/2021
  10. 168: Slack Support with Sean Tanos

    Pubblicato: 13/01/2021
  11. 167: Slack Support with Fletcher Richman

    Pubblicato: 12/01/2021
  12. 166: Slack Support with Vlad Shlosberg

    Pubblicato: 11/01/2021
  13. 2021 Kickoff

    Pubblicato: 04/01/2021
  14. 165: Year in Review: Can’t Get No Satisfaction

    Pubblicato: 01/01/2021
  15. 164: Year in Review: Successful Improvements

    Pubblicato: 31/12/2020
  16. 163: Year in Review: Looking Back at Forecasting

    Pubblicato: 30/12/2020
  17. 162: Year in Review: Growing the Business through Support

    Pubblicato: 29/12/2020
  18. 161: Year in Review: Growing Teams and Leaders

    Pubblicato: 28/12/2020
  19. 160: Year in Review: Bringing People Together

    Pubblicato: 25/12/2020
  20. 159: Year in Review: Careers and Hiring

    Pubblicato: 24/12/2020

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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