Customer Support Leaders
A podcast by Charlotte Ward
341 Episodio
-
169: Slack Support with Chris Jewitt
Pubblicato: 14/01/2021 -
168: Slack Support with Sean Tanos
Pubblicato: 13/01/2021 -
167: Slack Support with Fletcher Richman
Pubblicato: 12/01/2021 -
166: Slack Support with Vlad Shlosberg
Pubblicato: 11/01/2021 -
2021 Kickoff
Pubblicato: 04/01/2021 -
165: Year in Review: Can’t Get No Satisfaction
Pubblicato: 01/01/2021 -
164: Year in Review: Successful Improvements
Pubblicato: 31/12/2020 -
163: Year in Review: Looking Back at Forecasting
Pubblicato: 30/12/2020 -
162: Year in Review: Growing the Business through Support
Pubblicato: 29/12/2020 -
161: Year in Review: Growing Teams and Leaders
Pubblicato: 28/12/2020 -
160: Year in Review: Bringing People Together
Pubblicato: 25/12/2020 -
159: Year in Review: Careers and Hiring
Pubblicato: 24/12/2020 -
158: Year in Review: Numbers and Beyond
Pubblicato: 23/12/2020 -
157: Year in Review: Reviews, Goals and Performance
Pubblicato: 22/12/2020 -
156: Year in Review: Metrics
Pubblicato: 21/12/2020 -
155: Year in Review: Leadership Careers
Pubblicato: 18/12/2020 -
154: Year in Review: Frustrations and Awkward Conversations
Pubblicato: 17/12/2020 -
153: Year in Review: The First Week
Pubblicato: 16/12/2020 -
152: Year in Review: Podcast Journey Part 2
Pubblicato: 15/12/2020 -
151: Year in Review: Podcast Journey Part 1
Pubblicato: 14/12/2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
