Customer Support Leaders
A podcast by Charlotte Ward
341 Episodio
-
150: Fireside with Mo McKibbin
Pubblicato: 11/12/2020 -
149: Fireside with Steve Bederman
Pubblicato: 04/12/2020 -
148: Fireside with Greg Skirving
Pubblicato: 27/11/2020 -
147: Fireside with Kaylin Bailey
Pubblicato: 20/11/2020 -
146: Fireside with Tue Søttrup
Pubblicato: 13/11/2020 -
Announcing the Firesides
Pubblicato: 09/11/2020 -
145: Diversity and Inclusion with Vanessa Subramaniam
Pubblicato: 06/11/2020 -
144: Diversity and Inclusion with Stacy Justino
Pubblicato: 05/11/2020 -
143: Diversity and Inclusion with Josh Magsam
Pubblicato: 04/11/2020 -
142: Diversity and Inclusion with Antonio King
Pubblicato: 03/11/2020 -
141: Diversity and Inclusion with Ian Jordan
Pubblicato: 02/11/2020 -
140: Scary Support Stories with Todd Curtis
Pubblicato: 30/10/2020 -
139: Scary Support Stories with Nancy Dandolos
Pubblicato: 29/10/2020 -
138: Scary Support Stories with Antonio King
Pubblicato: 28/10/2020 -
137: Scary Support Stories with Nate Brown
Pubblicato: 27/10/2020 -
136: Scary Support Stories with Matt Dale
Pubblicato: 26/10/2020 -
135: Support’s Relationship to Sales with Liz Love
Pubblicato: 23/10/2020 -
134: Support’s Relationship to Sales with Nicholas Zeisler
Pubblicato: 22/10/2020 -
133: Support’s Relationship to Sales with Greg Skirving
Pubblicato: 21/10/2020 -
132: Support’s Relationship to Sales with Natalie Petruch-Trent
Pubblicato: 20/10/2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.