Customer Support Leaders

A podcast by Charlotte Ward

Categorie:

Economia Tecnica

329 Episodio

  1. 120: CSAT with Simone Secci

    Pubblicato: 25/09/2020

  2. 119: CSAT with Chris Taylor

    Pubblicato: 24/09/2020

  3. 118: CSAT with Nicholas Zeisler

    Pubblicato: 23/09/2020

  4. 117: CSAT with Mo McKibbin

    Pubblicato: 22/09/2020

  5. 116: CSAT with Denise Twum

    Pubblicato: 21/09/2020

  6. 115: Support Scope with Mike Redbord

    Pubblicato: 18/09/2020

  7. 114: Support Scope with Mo McKibbin

    Pubblicato: 17/09/2020

  8. 113: Support Scope with Craig Stoss

    Pubblicato: 16/09/2020

  9. 112: Support Scope with Zeni Bandy

    Pubblicato: 15/09/2020

  10. 111: Support Scope with Chris Taylor

    Pubblicato: 14/09/2020

  11. 110: Fireside with Craig Stoss

    Pubblicato: 11/09/2020

  12. 109: Panel: If I Knew Then, What I Know Now….

    Pubblicato: 04/09/2020

  13. 108: Fireside with Chris Taylor

    Pubblicato: 28/08/2020

  14. 107: Panel: Metrics 2.0

    Pubblicato: 21/08/2020

  15. 106: Fireside with Josh Magsam

    Pubblicato: 14/08/2020

  16. 105: Panel: Support Leadership 2.0

    Pubblicato: 07/08/2020

  17. 104: Fireside with Simone Secci

    Pubblicato: 31/07/2020

  18. 103: Panel: Managing Change

    Pubblicato: 24/07/2020

  19. 102: Fireside with Ash Rhodes

    Pubblicato: 17/07/2020

  20. 101: Panel: Return to Normality

    Pubblicato: 09/07/2020

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
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