Customer Support Leaders

A podcast by Charlotte Ward

Categorie:

329 Episodio

  1. A Small Announcement

    Pubblicato: 06/07/2020
  2. 100: Process Improvement with Alyssa Percell

    Pubblicato: 03/07/2020
  3. 99: Process Improvement with Ash Rhodes

    Pubblicato: 02/07/2020
  4. 98: Process Improvement with Matt Dale

    Pubblicato: 01/07/2020
  5. 97: Process Improvement with Kaylin Bailey

    Pubblicato: 30/06/2020
  6. 96: Process Improvement with Denise Twum

    Pubblicato: 29/06/2020
  7. Bonus - A Little Look Back!

    Pubblicato: 22/06/2020
  8. 95: First 30 Days with Greg Skirving

    Pubblicato: 19/06/2020
  9. 94: First 30 Days with Alyssa Percell

    Pubblicato: 18/06/2020
  10. 93: First 30 Days with Natalie Ruhl

    Pubblicato: 17/06/2020
  11. 92: First 30 Days with Lauren Rose Eimers

    Pubblicato: 16/06/2020
  12. 91: First 30 Days with Stacy Justino

    Pubblicato: 15/06/2020
  13. 90: Cross-cultural Support with Josh Magsam

    Pubblicato: 12/06/2020
  14. 89: Cross-cultural Support with Simone Secci

    Pubblicato: 11/06/2020
  15. 88: Cross-cultural Support with Aurore Lanchart

    Pubblicato: 10/06/2020
  16. 87: Cross-cultural Support with Ulrike Pitzschke

    Pubblicato: 09/06/2020
  17. 86: Cross-cultural Support with Chris Taylor

    Pubblicato: 07/06/2020
  18. Throwback to Ep 49: Hiring in Support with Alyssa Percell

    Pubblicato: 05/06/2020
  19. Throwback to Ep 40: Looking Beyond the Numbers with Mike Redbord

    Pubblicato: 04/06/2020
  20. Throwback to Ep 21: Moving from Doing to Leading the Work with Ash Rhodes

    Pubblicato: 03/06/2020

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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