Customer Support Leaders

A podcast by Charlotte Ward

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329 Episodio

Throwback to Ep 6: Future of Support with Craig Stoss
Pubblicato: 02/06/2020
Throwback to Ep 1: Empathy with Jenny Dempsey
Pubblicato: 01/06/2020
85: Remote Work with Mo McKibbin
Pubblicato: 29/05/2020
84: Remote Work with Craig Stoss
Pubblicato: 28/05/2020
83: Remote Work with Ash Rhodes
Pubblicato: 27/05/2020
82: Remote Work with Hilary Dudek
Pubblicato: 26/05/2020
81: Remote Work with Matt Dale
Pubblicato: 25/05/2020
80: Forecasting in Support with Ash Rhodes
Pubblicato: 22/05/2020
79: Forecasting in Support with Matt Dale
Pubblicato: 21/05/2020
78: Forecasting in Support with Greg Skirving
Pubblicato: 20/05/2020
77: Forecasting in Support with Mike Redbord
Pubblicato: 19/05/2020
76: Forecasting in Support with Craig Stoss
Pubblicato: 18/05/2020
75: Support Contributing to Revenue with Josh Magsam
Pubblicato: 15/05/2020
74: Support Contributing to Revenue with Erica Mancuso
Pubblicato: 14/05/2020
73: Support Contributing to Revenue with Craig Stoss
Pubblicato: 13/05/2020
72: Support Contributing to Revenue with Mo McKibbin
Pubblicato: 12/05/2020
71: Support Contributing to Revenue with Mike Redbord
Pubblicato: 11/05/2020
70: Self-care in Support with Lauren Rose Eimers
Pubblicato: 08/05/2020
69: Self-care in Support with Hilary Dudek
Pubblicato: 07/05/2020
68: Self-care in Support with Ryan Klausner
Pubblicato: 06/05/2020

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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