341 Episodio

  1. 79: Forecasting in Support with Matt Dale

    Pubblicato: 21/05/2020

  2. 78: Forecasting in Support with Greg Skirving

    Pubblicato: 20/05/2020

  3. 77: Forecasting in Support with Mike Redbord

    Pubblicato: 19/05/2020

  4. 76: Forecasting in Support with Craig Stoss

    Pubblicato: 18/05/2020

  5. 75: Support Contributing to Revenue with Josh Magsam

    Pubblicato: 15/05/2020

  6. 74: Support Contributing to Revenue with Erica Mancuso

    Pubblicato: 14/05/2020

  7. 73: Support Contributing to Revenue with Craig Stoss

    Pubblicato: 13/05/2020

  8. 72: Support Contributing to Revenue with Mo McKibbin

    Pubblicato: 12/05/2020

  9. 71: Support Contributing to Revenue with Mike Redbord

    Pubblicato: 11/05/2020

  10. 70: Self-care in Support with Lauren Rose Eimers

    Pubblicato: 08/05/2020

  11. 69: Self-care in Support with Hilary Dudek

    Pubblicato: 07/05/2020

  12. 68: Self-care in Support with Ryan Klausner

    Pubblicato: 06/05/2020

  13. 67: Self-care in Support with Greg Skirving

    Pubblicato: 05/05/2020

  14. 66: Self-care in Support with Ulrike Pitzschke

    Pubblicato: 04/05/2020

  15. 65: Onboarding New Hires with Ackerman

    Pubblicato: 01/05/2020

  16. 64: Onboarding New Hires with Kaylin Bailey

    Pubblicato: 30/04/2020

  17. 63: Onboarding New Hires with Craig Stoss

    Pubblicato: 29/04/2020

  18. 62: Onboarding New Hires with Ash Rhodes

    Pubblicato: 28/04/2020

  19. 61: Onboarding New Hires with Lauren Rose Eimers

    Pubblicato: 27/04/2020

  20. 60: Building Leaders in Your Team with Greg Skirving

    Pubblicato: 24/04/2020

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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