74: Support Contributing to Revenue with Erica Mancuso
Customer Support Leaders - A podcast by Charlotte Ward
Send us a textWeek 19 Topic: Support Contributing to RevenueErica Mancuso talks with me one-to-one for the first time, having guested earlier in the year on a panel. Here, we talk about how customer segmenting is key to setting support tiers and finding leads to sell those.Support the show
