Customer Support Leaders
A podcast by Charlotte Ward
341 Episodio
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59: Building Leaders in Your Team with Ryan Klausner
Pubblicato: 23/04/2020 -
58: Building Leaders in Your Team with Josh Magsam
Pubblicato: 22/04/2020 -
57: Building Leaders in Your Team with Ash Rhodes
Pubblicato: 21/04/2020 -
56: Building Leaders in Your Team with Meredith Molloy
Pubblicato: 20/04/2020 -
55: Panel: How customer-centric are you?
Pubblicato: 17/04/2020 -
54: Panel: Customer communications in a crisis
Pubblicato: 10/04/2020 -
53: Panel: Handling layoffs like a human
Pubblicato: 03/04/2020 -
52: Panel: Corona-crisis check-in
Pubblicato: 27/03/2020 -
51: Panel: Women Leaders in Support
Pubblicato: 20/03/2020 -
Upcoming Specials
Pubblicato: 16/03/2020 -
50: Hiring in Support with Josh Magsam
Pubblicato: 13/03/2020 -
49: Hiring in Support with Alyssa Percell
Pubblicato: 12/03/2020 -
48: Hiring in Support with Craig Stoss
Pubblicato: 11/03/2020 -
47: Hiring in Support with Kristina King
Pubblicato: 10/03/2020 -
46: Hiring in Support with Ulrike Pitzschke
Pubblicato: 09/03/2020 -
45: Careers in Support with Kristina King
Pubblicato: 06/03/2020 -
44: Careers in Support with Mike Redbord
Pubblicato: 05/03/2020 -
43: Careers in Support with Vanessa Subramaniam
Pubblicato: 04/03/2020 -
42: Careers in Support with Natalie Ruhl
Pubblicato: 03/03/2020 -
41: Careers in Support with Matt Dale
Pubblicato: 02/03/2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
