341 Episodio

  1. 40: Looking Beyond the Numbers with Mike Redbord

    Pubblicato: 28/02/2020

  2. 39: Looking Beyond the Numbers with Meredith Molloy

    Pubblicato: 27/02/2020

  3. 38: Looking Beyond the Numbers with Jenny Dempsey

    Pubblicato: 26/02/2020

  4. 37: Looking Beyond the Numbers with Natalie Ruhl

    Pubblicato: 25/02/2020

  5. 36: Looking Beyond the Numbers with Ash Rhodes

    Pubblicato: 24/02/2020

  6. 35: Managing Performance Issues with Simone Secci

    Pubblicato: 21/02/2020

  7. 34: Managing Performance Issues with Brittany Naylor

    Pubblicato: 20/02/2020

  8. 33: Managing Performance Issues with Josh Magsam

    Pubblicato: 19/02/2020

  9. 32: Managing Performance Issues with Hilary Dudek

    Pubblicato: 18/02/2020

  10. 31: Managing Performance Issues with Ash Rhodes

    Pubblicato: 17/02/2020

  11. 30: Metrics with Simone Secci

    Pubblicato: 14/02/2020

  12. 29: Metrics with Chris Taylor

    Pubblicato: 13/02/2020

  13. 28: Metrics with Meredith Molloy

    Pubblicato: 12/02/2020

  14. 27: Metrics with Vanessa Subramaniam

    Pubblicato: 11/02/2020

  15. 26: Metrics with Craig Stoss

    Pubblicato: 10/02/2020

  16. 25: Moving from Doing to Leading the Work with Jenny Dempsey

    Pubblicato: 07/02/2020

  17. 24: Moving from Doing to Leading the Work with Hilary Dudek

    Pubblicato: 06/02/2020

  18. 23: Moving from Doing to Leading the Work with Matt Dale

    Pubblicato: 05/02/2020

  19. 22: Moving from Doing to Leading the Work with Natalie Ruhl

    Pubblicato: 04/02/2020

  20. 21: Moving from Doing to Leading the Work with Ash Rhodes

    Pubblicato: 03/02/2020

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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