198: Managing Change with Adela Bodor
Customer Support Leaders - A podcast by Charlotte Ward
Send us a textWeek 67 Topic: Managing ChangeAdela Bodor joins me for the first time, and from a space I’ve never ventured into beyond the building site: cement! Her organisation has undergone significant transformation over the last few years, and here she talks to me about the changing shape of support and different demands placed on her team. Support the show