191: The Perfect Support Email with Ethan Walfish
Customer Support Leaders - A podcast by Charlotte Ward
Send us a textWeek 66 Topic: The Perfect Support EmailEthan Walfish is a former panelist (take a listen to our discussion on Support Leadership 2.0 back in episode 105), and joins me today to discuss that most convenient and most misused communication - email! How do we approach getting this ‘just right’. Ethan believes there are 6 distinct elements to the perfect email, and takes me through them step-by-step.Support the show
