The CX Leader Podcast | A resource for customer experience leaders
A podcast by Walker Information - Martedì
340 Episodio
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Once Upon a Time...
Pubblicato: 24/08/2021 -
Design Thinking for CX
Pubblicato: 17/08/2021 -
Culture Starts with You
Pubblicato: 10/08/2021 -
The Ingredients to Make an Impact
Pubblicato: 03/08/2021 -
Stop, Start, or Change
Pubblicato: 27/07/2021 -
Don't Lose the Humanity
Pubblicato: 20/07/2021 -
The Academic Experience
Pubblicato: 13/07/2021 -
Turn Back Time... Again!
Pubblicato: 06/07/2021 -
Making Sense of It All
Pubblicato: 29/06/2021 -
Back to the Basics
Pubblicato: 22/06/2021 -
The Hyper-personalized Experience
Pubblicato: 15/06/2021 -
Just a Simple Question
Pubblicato: 08/06/2021 -
2021 Global Consumer Trends: Part 2
Pubblicato: 01/06/2021 -
2021 Global Consumer Trends: Part 1
Pubblicato: 25/05/2021 -
Taking the Mystery out of Mystery Shopping
Pubblicato: 18/05/2021 -
Your Best Behavior
Pubblicato: 11/05/2021 -
The Magical Experience
Pubblicato: 04/05/2021 -
Adapt and Adopt
Pubblicato: 27/04/2021 -
CX for the People
Pubblicato: 20/04/2021 -
Meeting Expectations
Pubblicato: 13/04/2021
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.