The CX Leader Podcast | A resource for customer experience leaders
A podcast by Walker Information - Martedì
340 Episodio
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It's a Great Time to be a CX Leader
Pubblicato: 18/01/2022 -
The State of CX Management
Pubblicato: 11/01/2022 -
Get Comfortable Saying "Yes"
Pubblicato: 04/01/2022 -
The Self-Service Experience
Pubblicato: 21/12/2021 -
Human Resources: the CX Pro's Partner
Pubblicato: 14/12/2021 -
CX for Small Businesses
Pubblicato: 07/12/2021 -
Special Episode: Live with CXPA - Combining CX and EX: Better Together
Pubblicato: 30/11/2021 -
Smoothing Out Rough Holiday Experiences
Pubblicato: 23/11/2021 -
It Starts with the Customer
Pubblicato: 16/11/2021 -
Can you relate?
Pubblicato: 09/11/2021 -
Back to School
Pubblicato: 02/11/2021 -
CX Horror Stories IV
Pubblicato: 26/10/2021 -
The Common Purpose
Pubblicato: 19/10/2021 -
Got data? Dashboard it!
Pubblicato: 12/10/2021 -
Don't Ruin Their Day
Pubblicato: 05/10/2021 -
The "Yes" Mentality
Pubblicato: 28/09/2021 -
I'll Be Back
Pubblicato: 21/09/2021 -
Effectively Combining CX and EX
Pubblicato: 14/09/2021 -
Special Episode: Live with CXPA - Key Ingredients for Making an Impact with CX
Pubblicato: 07/09/2021 -
The Mature CX Program
Pubblicato: 31/08/2021
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
