The CX Leader Podcast | A resource for customer experience leaders
A podcast by Walker Information - Martedì
340 Episodio
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Round and Round We Go
Pubblicato: 06/04/2021 -
Listen, then make it better
Pubblicato: 30/03/2021 -
Conversational Data
Pubblicato: 23/03/2021 -
The Laws of Experience Management
Pubblicato: 16/03/2021 -
The ROI of Customer Experience: Part 2
Pubblicato: 09/03/2021 -
The ROI of Customer Experience
Pubblicato: 02/03/2021 -
CX in Healthcare
Pubblicato: 23/02/2021 -
Proving the Value of Customer Experience
Pubblicato: 16/02/2021 -
Insightful Video
Pubblicato: 09/02/2021 -
The Personalized Experience
Pubblicato: 02/02/2021 -
From "Me" to "We"
Pubblicato: 26/01/2021 -
One Big Channel
Pubblicato: 19/01/2021 -
Checking In with the CXPA
Pubblicato: 12/01/2021 -
Easy Does It
Pubblicato: 05/01/2021 -
Trends into 2021
Pubblicato: 15/12/2020 -
The Survey People
Pubblicato: 08/12/2020 -
Bringing Down the Silos
Pubblicato: 01/12/2020 -
Turn Back Time: Thanksgiving
Pubblicato: 24/11/2020 -
Storytime
Pubblicato: 17/11/2020 -
Designing for People
Pubblicato: 10/11/2020
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.