The CX Leader Podcast | A resource for customer experience leaders
A podcast by Walker Information - Martedì
340 Episodio
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The Undiscovered Insights
Pubblicato: 03/11/2020 -
CX Horror Stories III
Pubblicato: 27/10/2020 -
The Art of the Science
Pubblicato: 20/10/2020 -
It's the little things
Pubblicato: 13/10/2020 -
Celebrating CX Day 2020!
Pubblicato: 06/10/2020 -
Empowering Your Customers
Pubblicato: 29/09/2020 -
Discovering the "Why"
Pubblicato: 22/09/2020 -
Cheers!
Pubblicato: 15/09/2020 -
What's Trending Today?
Pubblicato: 08/09/2020 -
Next-Level CX
Pubblicato: 01/09/2020 -
Are you ready for a party?
Pubblicato: 25/08/2020 -
Putting the Customer back into CRM
Pubblicato: 18/08/2020 -
When In Doubt, ask the Employees
Pubblicato: 04/08/2020 -
Dashboards everywhere!
Pubblicato: 28/07/2020 -
Long Live the Good Ole Telephone
Pubblicato: 21/07/2020 -
The Global State of XM
Pubblicato: 14/07/2020 -
The Human Experience
Pubblicato: 07/07/2020 -
It's About People
Pubblicato: 30/06/2020 -
XM on the Move
Pubblicato: 23/06/2020 -
That's a big CX program... and EX too!
Pubblicato: 16/06/2020
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
