The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

450 Episodio

1. Rewind: How Yelp drove down churn by building up customer success

   Pubblicato: 22/07/2021
2. IBM's Arin Bhowmick on designing ethical AI

   Pubblicato: 15/07/2021
3. Rewind: Matt Rogers on scaling your SaaS business

   Pubblicato: 08/07/2021
4. Rewind: Coda’s Shishir Mehrotra on rethinking docs from scratch

   Pubblicato: 01/07/2021
5. Celebrating Pride: Being out while the world is in

   Pubblicato: 24/06/2021
6. How Intercom is preparing for a return to the office

   Pubblicato: 17/06/2021
7. Rewind: Guru's Rick Nucci on using automation to scale your customer experience

   Pubblicato: 10/06/2021
8. Intercom on Product: Accelerating your strategy after COVID-19

   Pubblicato: 03/06/2021
9. Rewind: Lean UX author Jeff Gothelf on why design must have a seat at the table

   Pubblicato: 27/05/2021
10. Conversations with friends: 6 highlights from behind the mic

    Pubblicato: 20/05/2021
11. Gong’s Linda Lin on customer success strategies for moving upmarket

    Pubblicato: 13/05/2021
12. Rewind: Close.com’s Steli Efti on balancing competition and collaboration in sales

    Pubblicato: 06/05/2021
13. 360Learning’s Joei Chan on embracing innovation as a content marketer

    Pubblicato: 29/04/2021
14. Calm’s Will Larson on how to build a technical leadership career

    Pubblicato: 22/04/2021
15. MadKudu’s Francis Brero on how AI can boost conversational support

    Pubblicato: 15/04/2021
16. Cliniko founder Joel Friedlaender on bringing digital transformation to healthcare

    Pubblicato: 08/04/2021
17. Wikimedia Foundation COO Janeen Uzzell on future-proofing history

    Pubblicato: 01/04/2021
18. CX pioneer Jeanne Bliss on building customer-centric businesses

    Pubblicato: 25/03/2021
19. Built for you E03: Behind conversation topics and custom reports

    Pubblicato: 18/03/2021
20. Later’s Farhan Virji on adapting B2C support strategies for B2B teams

    Pubblicato: 11/03/2021