The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
A podcast by Intercom - Giovedì
450 Episodio
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Black Women’s Business Collective founder Zanade Mann on advocating for your peers
Pubblicato: 04/03/2021 -
CX expert Annette Franz on putting the 'customer' in 'customer experience'
Pubblicato: 25/02/2021 -
Inter-Women Presents: Karen and Leandra on leadership
Pubblicato: 18/02/2021 -
Intercom on Product 13: Defining sustainable innovation
Pubblicato: 11/02/2021 -
Norman Crowley on uncovering the business opportunities in tackling climate change
Pubblicato: 04/02/2021 -
Code for America’s Amanda Renteria on defining the citizen experience
Pubblicato: 28/01/2021 -
Conversations on Support
Pubblicato: 21/01/2021 -
Productboard founder and CEO Hubert Palan on mastering product strategy
Pubblicato: 14/01/2021 -
Holiday Rewind: Tech philosopher Alex Wolf on designing harmonious technology
Pubblicato: 07/01/2021 -
Holiday Rewind: Understanding the Conversational Support Funnel
Pubblicato: 31/12/2020 -
Holiday Rewind: Inside Intercom on Allyship
Pubblicato: 24/12/2020 -
Intercom’s 2020 people pivot
Pubblicato: 17/12/2020 -
Solving the customer success equation: Nick Mehta on delivering value at scale
Pubblicato: 10/12/2020 -
Built for You E02: Making of Series
Pubblicato: 03/12/2020 -
S.H.O.P. Part 4: Present
Pubblicato: 27/11/2020 -
S.H.O.P. Part 3: Online
Pubblicato: 19/11/2020 -
S.H.O.P. Part 2: Habits
Pubblicato: 12/11/2020 -
S.H.O.P. Part 1: Store
Pubblicato: 05/11/2020 -
Reflecting on the Intercom journey - Karen Peacock and Des Traynor in conversation
Pubblicato: 29/10/2020 -
Nate Brown on why proactive CX is the next competitive battleground
Pubblicato: 22/10/2020
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com