The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
A podcast by Intercom - Giovedì
450 Episodio
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Andrew Chen on how tech’s giants drive growth with network effects
Pubblicato: 16/12/2021 -
The story behind the chirp: Intercom’s notification sound
Pubblicato: 09/12/2021 -
Intercom presents Engineer Chats
Pubblicato: 02/12/2021 -
CX author Dan Gingiss on turning customers into your own salesforce
Pubblicato: 25/11/2021 -
Writing coach Leslie O’Flahavan on the dos and don’ts of customer messaging
Pubblicato: 18/11/2021 -
UserOnboard’s Samuel Hulick on designing paths, not products
Pubblicato: 11/11/2021 -
Meet the team: Intercom’s Brand Studio on evolving our brand
Pubblicato: 04/11/2021 -
Leandra Fishman on driving revenue through stronger customer relationships
Pubblicato: 28/10/2021 -
Jeff Toister on a guaranteed customer experience
Pubblicato: 21/10/2021 -
Intercom's Jane Honey on perfecting career paths for product management
Pubblicato: 14/10/2021 -
Intercom tour: Meet the Sydney office
Pubblicato: 07/10/2021 -
Little Otter’s Rebecca Egger on making mental health care accessible to all
Pubblicato: 30/09/2021 -
​​Shep Hyken on getting customers to come back again and again
Pubblicato: 23/09/2021 -
Kevin Maney on designing your own category
Pubblicato: 16/09/2021 -
Webflow’s Maggie Hott on building a scalable sales team from the ground up
Pubblicato: 09/09/2021 -
Meet the team: Intercom's PMMs discuss our approach to product marketing
Pubblicato: 02/09/2021 -
Celebrating 10 years of Intercom
Pubblicato: 26/08/2021 -
Dialpad’s Dan O’Connell on how an all-in-one support approach can drive revenue
Pubblicato: 12/08/2021 -
Rewind: Val Geisler on how to supercharge your email onboarding
Pubblicato: 05/08/2021 -
BrowserStack’s Mark Rudden on hypergrowth in a global pandemic
Pubblicato: 29/07/2021
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠www.intercom.com