The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
A podcast by Intercom - Giovedì
450 Episodio
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Rewind: Slack’s Ali Rayl on supporting millions of daily active users
Pubblicato: 12/05/2022 -
Let's talk principles: Exploring how we build product at Intercom
Pubblicato: 05/05/2022 -
HubSpot’s CEO Yamini Rangan on ditching the funnel for the Flywheel
Pubblicato: 28/04/2022 -
Dialling it up: The evolution of phone support
Pubblicato: 21/04/2022 -
Rewind: Shopify’s Hana Abaza on sales and marketing
Pubblicato: 14/04/2022 -
Oracle’s Catherine Blackmore on the evolution of customer success
Pubblicato: 07/04/2022 -
Questioning tech: The past, present, and future of survey tools
Pubblicato: 31/03/2022 -
New at Intercom: Hear all about the next generation of customer engagement
Pubblicato: 24/03/2022 -
Product evangelist John Cutler on becoming a catalyst for change
Pubblicato: 16/03/2022 -
Celebrating International Women's Day 2022: Women who broke the bias
Pubblicato: 08/03/2022 -
Growth marketing expert Ramli John on why you’re getting user onboarding wrong
Pubblicato: 03/03/2022 -
Wellbeing coach Marilyn Suttle on curbing burnout and attrition
Pubblicato: 24/02/2022 -
Velocity's Doug Kessler on bringing the mojo back to content marketing
Pubblicato: 17/02/2022 -
2022 customer support trends: How support leaders are adapting
Pubblicato: 10/02/2022 -
CX expert Jay Baer on creating experiences that get your customers talking
Pubblicato: 03/02/2022 -
How do we feel about being called ‘women in tech’?
Pubblicato: 27/01/2022 -
Intercom on Product: Speeding back up when momentum drops
Pubblicato: 20/01/2022 -
Benn Stancil, founder of Mode, on how data science can help us make better decisions
Pubblicato: 13/01/2022 -
Drata’s CEO Adam Markowitz on creating a culture of cyber security
Pubblicato: 06/01/2022 -
2021 in conversation: Learnings from the podcast
Pubblicato: 22/12/2021
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com