The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

450 Episodio

1. Engineering principles: Shaping the solution and building in small steps

   Pubblicato: 29/09/2022
2. How to deploy empathy to get the most out of customer interviews, according to Geocodio's Michele Hansen

   Pubblicato: 22/09/2022
3. Emojis mean business: The characters transforming business messaging

   Pubblicato: 15/09/2022
4. Intercom on Product: The new dawn of Machine Learning

   Pubblicato: 08/09/2022
5. Rewind: Jean Hsu on people-centric management

   Pubblicato: 01/09/2022
6. Kinzen’s CEO Mark Little on the fight against disinformation

   Pubblicato: 25/08/2022
7. Algolia’s Sarah Dayan on what sets a staff plus engineer apart

   Pubblicato: 18/08/2022
8. UserTesting’s Janelle Estes on using human insight to create memorable experiences

   Pubblicato: 11/08/2022
9. Let's talk principles: From technical conservatism to connected, modular systems

   Pubblicato: 04/08/2022
10. Sanj Bhayro on creating the right foundation to help businesses scale

    Pubblicato: 28/07/2022
11. Three million downloads and counting: Inside Intercom reaches a podcasting milestone

    Pubblicato: 21/07/2022
12. Stripe’s James Dyett on a customer-first approach to sales

    Pubblicato: 14/07/2022
13. Stark’s CEO Cat Noone on designing accessible products

    Pubblicato: 07/07/2022
14. Form specialist Caroline Jarrett on designing surveys that work

    Pubblicato: 30/06/2022
15. G2's CMO Amanda Malko on the latest trends in software buying

    Pubblicato: 23/06/2022
16. Pride 2022: Being out and bringing people in

    Pubblicato: 16/06/2022
17. Intercom’s product principles: Back to the basics

    Pubblicato: 09/06/2022
18. Customer Experience author Elizabeth Dixon on the CX that makes an impact

    Pubblicato: 02/06/2022
19. Intercom on Product: Facing the tech slowdown

    Pubblicato: 26/05/2022
20. 2022 CS Benchmark: How support quality impacts businesses

    Pubblicato: 19/05/2022