95 Episodio

  1. Scrappy Automations that Boost Customer Success ROI w/ Joe Di Grande of Joe Does Tech Touch | Episode 074

    Pubblicato: 15/10/2024

  2. Inside the Build of 15Five's Digital CS Program w/ Natalia Andreeva & Kaelon Russell | Episode 073

    Pubblicato: 08/10/2024

  3. Tattoos to Tech: Larissa Licha’s Mission to Bridge R&D and CS as CEO of Joyn | Episode 072

    Pubblicato: 01/10/2024

  4. Inside Salesforce: Driving Customer Value with AI & Automation with Bernard Slowey, VP of Digital CS | Episode 071

    Pubblicato: 24/09/2024

  5. Four Ways to Measure Your Digital Customer Success Program | Episode 070

    Pubblicato: 17/09/2024

  6. Humanizing Digital CS and Personal Branding with Bob Mathers | Episode 069

    Pubblicato: 10/09/2024

  7. Scale & Digital at Early Stage Startups w/ Mary Caballero | Episode 068

    Pubblicato: 03/09/2024

  8. Transforming Slack into a Customer Support Hub with Joydeep Sen Sarma, CEO of Clearfeed.ai | Episode 067

    Pubblicato: 27/08/2024

  9. Career Growth in Digital Customer Success with Jess Osborn of GoCardless | Episode 066

    Pubblicato: 20/08/2024

  10. The Four Pillars of Digital Customer Success | Episode 065

    Pubblicato: 13/08/2024

  11. AI Tooling to Drive Growth & Break Down Silos with Masha Krol of Glowstick | Episode 064

    Pubblicato: 06/08/2024

  12. Modern Post-Sale Revenue Growth with Haydar Al-Saad of Revsetter | Episode 063

    Pubblicato: 28/07/2024

  13. Customer Education for Revenue Growth with Greg Rose of Intellum | Episode 062

    Pubblicato: 23/07/2024

  14. Future Proof Your Teams and Career with Rod Cherkas of HelloCCO | Episode 061

    Pubblicato: 16/07/2024

  15. Digital Musings: Measuring Customer Health Without Telemetry and Combatting Imposter Syndrome | Episode 060

    Pubblicato: 09/07/2024

  16. Transformative Digital Experiences through AI and Customer Education with Eric Mistry of Contentsquare | Episode 059

    Pubblicato: 02/07/2024

  17. Hospitality, Drawing from B2C and Rethinking the QBR with Aaron Thompson of SuccessCOACHING | Episode 058

    Pubblicato: 25/06/2024

  18. AI-Powered Customer Success & Predictive Analytics with Arun Balakrishnan and Preetam Jinka of FunnelStory | Episode 057

    Pubblicato: 18/06/2024

  19. SaaS Economics & Driving Customer Outcomes Digitally with Jay Nathan | Episode 056

    Pubblicato: 11/06/2024

  20. The Generative AI Primer for CSMs | Episode 055

    Pubblicato: 04/06/2024

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This podcast is for Customer Experience leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital CX.Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed.If you enjoy the show, please subscribe, follow, share and leave a review. For more information visit https://digitalcustomersuccess.com 

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