The CX Leader Podcast | A resource for customer experience leaders
A podcast by Walker Information - Martedì
340 Episodio
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All Good Things...
Pubblicato: 17/12/2024 -
A Soaring Transformation
Pubblicato: 29/10/2024 -
A Space for Customers
Pubblicato: 15/10/2024 -
Take the Transaction Out Of the Interaction
Pubblicato: 01/10/2024 -
Consistency Is the Key
Pubblicato: 17/09/2024 -
The CX Conundrum of Changing Minds
Pubblicato: 03/09/2024 -
The Harmonious Experience
Pubblicato: 20/08/2024 -
Encore: Eagles, Parrots, Doves, and Owls
Pubblicato: 06/08/2024 -
AI: Is It Hype Or Helpful?
Pubblicato: 23/07/2024 -
Talk Less, Listen More
Pubblicato: 09/07/2024 -
The Results Are In: Findings From the First CX Leader Pulse Study
Pubblicato: 25/06/2024 -
The Black Hole of CX
Pubblicato: 18/06/2024 -
Your Brand and CX: They're Connected!
Pubblicato: 11/06/2024 -
It's Moving Really Fast
Pubblicato: 04/06/2024 -
Encore: The Inclusive Experience
Pubblicato: 28/05/2024 -
Can AI Save Customer Support?
Pubblicato: 21/05/2024 -
Bonus: We Asked CX Leaders at X4 About Their Top XM Challenges
Pubblicato: 16/05/2024 -
Rounds and Rounds We Go
Pubblicato: 14/05/2024 -
Give the Audience What They Want
Pubblicato: 07/05/2024 -
Equity in Healthcare
Pubblicato: 30/04/2024
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
