The CX Leader Podcast | A resource for customer experience leaders
A podcast by Walker Information - Martedì
340 Episodio
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Work Friction: Less is More
Pubblicato: 23/04/2024 -
Bonus Content: The Empathetic Frontline
Pubblicato: 18/04/2024 -
Encore: Your CX Career
Pubblicato: 16/04/2024 -
The Death Care Experience
Pubblicato: 09/04/2024 -
Redesigning from Start to Finish
Pubblicato: 02/04/2024 -
The CX Conundrum of Benchmarking
Pubblicato: 26/03/2024 -
Don't Forget Your Invoice
Pubblicato: 19/03/2024 -
The Empathetic Frontline
Pubblicato: 12/03/2024 -
Encore: Your Opinion Counts
Pubblicato: 05/03/2024 -
The Data that Drives Change
Pubblicato: 27/02/2024 -
Products for Your Customers
Pubblicato: 20/02/2024 -
AI: The CX Power Tool
Pubblicato: 13/02/2024 -
Bonus Content: Becoming Customer Obsessed
Pubblicato: 08/02/2024 -
Becoming Customer Obsessed
Pubblicato: 06/02/2024 -
Encore: Service Design
Pubblicato: 30/01/2024 -
Welcome to 2024
Pubblicato: 23/01/2024 -
Open the Box
Pubblicato: 16/01/2024 -
Everyone Has a Customer
Pubblicato: 09/01/2024 -
Quick Tips Minicast: How many survey types are there?
Pubblicato: 04/01/2024 -
Celebrating the Heart of Your Audience
Pubblicato: 02/01/2024
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
