The Customer Experience Podcast
A podcast by Ethan at BombBomb - Martedì
240 Episodio
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119. The 6 P's of Writing, Publishing, and Selling Your Book (Part 2 of 2) w/ Ethan Beute
Pubblicato: 28/01/2021 -
118. The 3 C’s That Make or Break the SDR Experience w/ Ernest Owusu
Pubblicato: 26/01/2021 -
117. Your First 30, 60, and 90 Days In a CX Role w/ Jeff Breunsbach
Pubblicato: 19/01/2021 -
116. Closing Both Loops with Voice of the Customer w/ Lauren Culbertson
Pubblicato: 12/01/2021 -
115. (Re)Humanizing Your Events, Content, and Community w/ Bo Brustkern
Pubblicato: 05/01/2021 -
114. The 6 P's of Writing, Publishing, and Selling Your Book (Part 1 of 2) w/ Ethan Beute
Pubblicato: 31/12/2020 -
113. Building A Customer Experience From the Ground Up w/ Eric Crane
Pubblicato: 29/12/2020 -
112. Leading and Selling with Noble Purpose w/ Lisa Earle McLeod
Pubblicato: 22/12/2020 -
111. Building A Personal Experience Into Your Customer Experience w/ Greg Segall
Pubblicato: 15/12/2020 -
110. The Inbound-Freemium Connection w/ Nicholas Holland
Pubblicato: 08/12/2020 -
109. Finding Your Customer's Aha Moment w/ Ethan Beute
Pubblicato: 03/12/2020 -
108. Personas Don't Drive Revenue... Mindsets Do w/ Kristin Zhivago
Pubblicato: 01/12/2020 -
107. Improving Retention (From the First Hello) w/ Gowri Ramkumar
Pubblicato: 24/11/2020 -
106. The Magic of Creating Memories at Specific Moments w/ Jeff Kaylor
Pubblicato: 17/11/2020 -
105. From Cornflakes to Customer Experience, It’s All About Brand w/ Susan Meier
Pubblicato: 10/11/2020 -
104. Differentiating Far Beyond Product, Features, or Price w/ Stacy Sherman
Pubblicato: 03/11/2020 -
103. Building Relationships With Your Customers’ Customers w/ James Lloyd
Pubblicato: 27/10/2020 -
102. Using Suggestion to Sell Decisions & Good Feelings w/ Paul Ross
Pubblicato: 20/10/2020 -
101. Embracing Disruptive Moments: Acquisitions and Role Changes w/ Isabelle Papoulias
Pubblicato: 13/10/2020 -
100. Episode 100! The Epic Takes Mixtape
Pubblicato: 08/10/2020
Creating and delivering better experiences for our customers is the single most important thing we can do today. Learn how Sales, Marketing, and Customer Success leaders create internal alignment, achieve desired outcomes, and exceed customer expectations in a personal and human way. The Customer Experience Podcast explores this challenge at various stages of growth as we all work together on the customer journey from acquisition to advocacy. Each episode features topics like: personal touch, human touch, customer journey, lifecycle marketing, sales process, customer service, customer success, raving fans, video email, video communication, B2B sales and marketing, personalization, automation.
