The Customer Experience Podcast
A podcast by Ethan at BombBomb - Martedì
240 Episodio
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219. Sending Videos for Greater Sales Visibility w/ Viveka von Rosen
Pubblicato: 13/09/2022 -
218. Emotional Intelligence & Human-Centered Connection w/ Dan Hill, PhD
Pubblicato: 06/09/2022 -
217. An Actor’s Guide to Authentic Videos w/ Julie Hansen
Pubblicato: 30/08/2022 -
216. Creating an Environment of Continuous Coaching w/ Morgan J Ingram
Pubblicato: 23/08/2022 -
215. Your Personal Brand is Not a Selfish Pursuit w/ Dr. Cindy McGovern
Pubblicato: 16/08/2022 -
214. The WOW Experience: Doing What Others Won’t w/ Corey Shelton
Pubblicato: 09/08/2022 -
213. Revenue Acceleration Through Value and Video w/ Edward Golod
Pubblicato: 02/08/2022 -
212. Making Happiness A Habit to Improve CX and EX w/ Adrian Brady-Cesana
Pubblicato: 28/07/2022 -
211. Landing Your First Customer Experience Role w/ Jason Champion
Pubblicato: 26/07/2022 -
210. Tripling Your Social Media Engagement w/ Kate Bradley Chernis
Pubblicato: 19/07/2022 -
209. Making Marketing More Memorable with Sara Varni
Pubblicato: 12/07/2022 -
208. Moments That Matter In Customer Experience w/ Ethan Beute
Pubblicato: 05/07/2022 -
207. The Upstream Model for More Referrals w/ Justin Stoddart
Pubblicato: 28/06/2022 -
206. Becoming A People-Centered Sales Leader w/ Ni Adesokan
Pubblicato: 21/06/2022 -
205. Methods to Manage the Inbox Madness w/ Melissa Gratias
Pubblicato: 14/06/2022 -
204. What's Wrong With Authenticity? w/ Andrew Brodsky
Pubblicato: 07/06/2022 -
203. The Unseen Costs of Digital Pollution w/ Ethan Beute
Pubblicato: 02/06/2022 -
202. The Death of Distance in a Digitally Polluted World w/ Dr. Erik Huffman
Pubblicato: 31/05/2022 -
201. Neural Coupling and Better Listening w/ Robyn LaVassaur
Pubblicato: 24/05/2022 -
200. Episode 200! The EX Takes Mixtape
Pubblicato: 17/05/2022
Creating and delivering better experiences for our customers is the single most important thing we can do today. Learn how Sales, Marketing, and Customer Success leaders create internal alignment, achieve desired outcomes, and exceed customer expectations in a personal and human way. The Customer Experience Podcast explores this challenge at various stages of growth as we all work together on the customer journey from acquisition to advocacy. Each episode features topics like: personal touch, human touch, customer journey, lifecycle marketing, sales process, customer service, customer success, raving fans, video email, video communication, B2B sales and marketing, personalization, automation.