The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

A podcast by Intercom - Giovedì

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460 Episodio

  1. Scale #5 - How marketing helped Segment go from 6 months runway to a $1.5 billion dollar valuation

    Pubblicato: 11/04/2019
  2. Scale #4 - How to build a billion dollar sales team like Stripe

    Pubblicato: 04/04/2019
  3. Scale #3 - What makes a world-class CMO in 2019? And the #1 reason CMOs fail

    Pubblicato: 28/03/2019
  4. Scale #2 - How Atlassian built a $20 billion dollar company with no sales team

    Pubblicato: 21/03/2019
  5. Scale #1 - How to be customer centric in a high growth environment

    Pubblicato: 14/03/2019
  6. User onboarding best practices with Samuel Hulick, Casey Winters, Joanna Wiebe, Scott Belsky and Shaun Clowes

    Pubblicato: 07/03/2019
  7. HubSpot’s Kieran Flanagan on product-led growth

    Pubblicato: 28/02/2019
  8. Ryan Bonnici, G2.com CMO, on selling to educated users

    Pubblicato: 21/02/2019
  9. Rachel Hepworth, Head of Growth Marketing at Slack

    Pubblicato: 14/02/2019
  10. Coda’s Shishir Mehrotra on rethinking docs from scratch

    Pubblicato: 07/02/2019
  11. Understanding your ideal customers and how to sell to them

    Pubblicato: 31/01/2019
  12. Salesforce’s Mike Kreaden on how to build a platform to drive growth

    Pubblicato: 24/01/2019
  13. Paul Adams, VP of Product, Intercom on avoiding the pendulum swing when problem-solving

    Pubblicato: 17/01/2019
  14. How bots, messengers and apps will define 2019 with Des Traynor, Paul Adams and Emmet Connolly

    Pubblicato: 10/01/2019
  15. Des Traynor, Paul Adams and Emmet Connolly on 2018 product and design lessons

    Pubblicato: 03/01/2019
  16. Sujan Patel on scaling growth with chatbots

    Pubblicato: 20/12/2018
  17. Facebook Workplace’s Julien Codorniou on turning companies into communities

    Pubblicato: 13/12/2018
  18. Ambient Strategy‘s April Dunford on what marketers get wrong about positioning

    Pubblicato: 06/12/2018
  19. ProfitWell’s Patrick Campbell on the art and science of pricing

    Pubblicato: 29/11/2018
  20. Matt Hodges on being Intercom's first product marketer

    Pubblicato: 22/11/2018

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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