The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
A podcast by Intercom - Giovedì
450 Episodio
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Understanding your ideal customers and how to sell to them
Pubblicato: 31/01/2019 -
Salesforce’s Mike Kreaden on how to build a platform to drive growth
Pubblicato: 24/01/2019 -
Paul Adams, VP of Product, Intercom on avoiding the pendulum swing when problem-solving
Pubblicato: 17/01/2019 -
How bots, messengers and apps will define 2019 with Des Traynor, Paul Adams and Emmet Connolly
Pubblicato: 10/01/2019 -
Des Traynor, Paul Adams and Emmet Connolly on 2018 product and design lessons
Pubblicato: 03/01/2019 -
Sujan Patel on scaling growth with chatbots
Pubblicato: 20/12/2018 -
Facebook Workplace’s Julien Codorniou on turning companies into communities
Pubblicato: 13/12/2018 -
Ambient Strategy‘s April Dunford on what marketers get wrong about positioning
Pubblicato: 06/12/2018 -
ProfitWell’s Patrick Campbell on the art and science of pricing
Pubblicato: 29/11/2018 -
Matt Hodges on being Intercom's first product marketer
Pubblicato: 22/11/2018 -
Mongo DB's Meagen Eisenberg on the must-have marketing tech stack
Pubblicato: 15/11/2018 -
Sabrina Gordon on growing customer support in a product-first company
Pubblicato: 08/11/2018 -
David Skok on the metrics every SaaS company should be tracking
Pubblicato: 01/11/2018 -
The myths of product market fit with Intercom's Greg Davis
Pubblicato: 25/10/2018 -
SalesLoft's Sydney Sloan on championing the customer experience
Pubblicato: 18/10/2018 -
Rise of the bots
Pubblicato: 11/10/2018 -
Des Traynor's lessons on scaling a team
Pubblicato: 04/10/2018 -
Jake Knapp on redesigning the way we work
Pubblicato: 27/09/2018 -
Sales and marketing alignment with Intercom's Jeff Serlin and Brian Kotlyar
Pubblicato: 20/09/2018 -
Brian Donohue, Director of Product Management at Intercom
Pubblicato: 13/09/2018
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com