The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

A podcast by Intercom - Giovedì

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450 Episodio

  1. Understanding your ideal customers and how to sell to them

    Pubblicato: 31/01/2019
  2. Salesforce’s Mike Kreaden on how to build a platform to drive growth

    Pubblicato: 24/01/2019
  3. Paul Adams, VP of Product, Intercom on avoiding the pendulum swing when problem-solving

    Pubblicato: 17/01/2019
  4. How bots, messengers and apps will define 2019 with Des Traynor, Paul Adams and Emmet Connolly

    Pubblicato: 10/01/2019
  5. Des Traynor, Paul Adams and Emmet Connolly on 2018 product and design lessons

    Pubblicato: 03/01/2019
  6. Sujan Patel on scaling growth with chatbots

    Pubblicato: 20/12/2018
  7. Facebook Workplace’s Julien Codorniou on turning companies into communities

    Pubblicato: 13/12/2018
  8. Ambient Strategy‘s April Dunford on what marketers get wrong about positioning

    Pubblicato: 06/12/2018
  9. ProfitWell’s Patrick Campbell on the art and science of pricing

    Pubblicato: 29/11/2018
  10. Matt Hodges on being Intercom's first product marketer

    Pubblicato: 22/11/2018
  11. Mongo DB's Meagen Eisenberg on the must-have marketing tech stack

    Pubblicato: 15/11/2018
  12. Sabrina Gordon on growing customer support in a product-first company

    Pubblicato: 08/11/2018
  13. David Skok on the metrics every SaaS company should be tracking

    Pubblicato: 01/11/2018
  14. The myths of product market fit with Intercom's Greg Davis

    Pubblicato: 25/10/2018
  15. SalesLoft's Sydney Sloan on championing the customer experience

    Pubblicato: 18/10/2018
  16. Rise of the bots

    Pubblicato: 11/10/2018
  17. Des Traynor's lessons on scaling a team

    Pubblicato: 04/10/2018
  18. Jake Knapp on redesigning the way we work

    Pubblicato: 27/09/2018
  19. Sales and marketing alignment with Intercom's Jeff Serlin and Brian Kotlyar

    Pubblicato: 20/09/2018
  20. Brian Donohue, Director of Product Management at Intercom

    Pubblicato: 13/09/2018

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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