The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
A podcast by Intercom - Giovedì
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460 Episodio
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Scale #5 - How marketing helped Segment go from 6 months runway to a $1.5 billion dollar valuation
Pubblicato: 11/04/2019 -
Scale #4 - How to build a billion dollar sales team like Stripe
Pubblicato: 04/04/2019 -
Scale #3 - What makes a world-class CMO in 2019? And the #1 reason CMOs fail
Pubblicato: 28/03/2019 -
Scale #2 - How Atlassian built a $20 billion dollar company with no sales team
Pubblicato: 21/03/2019 -
Scale #1 - How to be customer centric in a high growth environment
Pubblicato: 14/03/2019 -
User onboarding best practices with Samuel Hulick, Casey Winters, Joanna Wiebe, Scott Belsky and Shaun Clowes
Pubblicato: 07/03/2019 -
HubSpot’s Kieran Flanagan on product-led growth
Pubblicato: 28/02/2019 -
Ryan Bonnici, G2.com CMO, on selling to educated users
Pubblicato: 21/02/2019 -
Rachel Hepworth, Head of Growth Marketing at Slack
Pubblicato: 14/02/2019 -
Coda’s Shishir Mehrotra on rethinking docs from scratch
Pubblicato: 07/02/2019 -
Understanding your ideal customers and how to sell to them
Pubblicato: 31/01/2019 -
Salesforce’s Mike Kreaden on how to build a platform to drive growth
Pubblicato: 24/01/2019 -
Paul Adams, VP of Product, Intercom on avoiding the pendulum swing when problem-solving
Pubblicato: 17/01/2019 -
How bots, messengers and apps will define 2019 with Des Traynor, Paul Adams and Emmet Connolly
Pubblicato: 10/01/2019 -
Des Traynor, Paul Adams and Emmet Connolly on 2018 product and design lessons
Pubblicato: 03/01/2019 -
Sujan Patel on scaling growth with chatbots
Pubblicato: 20/12/2018 -
Facebook Workplace’s Julien Codorniou on turning companies into communities
Pubblicato: 13/12/2018 -
Ambient Strategy‘s April Dunford on what marketers get wrong about positioning
Pubblicato: 06/12/2018 -
ProfitWell’s Patrick Campbell on the art and science of pricing
Pubblicato: 29/11/2018 -
Matt Hodges on being Intercom's first product marketer
Pubblicato: 22/11/2018
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com