Salesforce’s Mike Kreaden on how to build a platform to drive growth
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom - A podcast by Intercom - Giovedì
Becoming a platform doesn’t happen overnight. Nobody knows this better than who Mike Kreaden who has spent close to 20 years building the Salesforce ecosystem. He joined the Inside Intercom podcast to discuss knowing when it’s the right time to become a platform, and why a true platform is one that focuses on developer success.
