Hospitality Academy
A podcast by Susan Pannozzo
Categorie:
41 Episodio
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EP #41 – Creating a Customer Service Culture with Micah Solomon
Pubblicato: 15/3/2020 -
EP #40 – Crisis Readiness for the Hospitality Industry
Pubblicato: 24/1/2020 -
EP #39 – The Power of Moments with Author Chip Heath
Pubblicato: 3/10/2017 -
EP #38 – Legal Rights and Responsibilities of the Innkeeper
Pubblicato: 18/7/2017 -
EP #37 – An Open and Shut Case for Cleaning Guest Rooms
Pubblicato: 6/7/2017 -
EP #36 – AHLA’s Hotel GM of the Year, Craig Poole
Pubblicato: 21/6/2017 -
EP #35 – Secrets to Running an Award Winning Hotel
Pubblicato: 6/6/2017 -
EP #34 – Celebrate Service Week at IHG with Jon Wakeman
Pubblicato: 22/5/2017 -
EP #2 – Preparing for Hurricane Season
Pubblicato: 19/5/2017 -
EP #33 – Rocco Bova Shares Career Advice for Aspiring Hoteliers
Pubblicato: 9/5/2017 -
EP #32 – Effective Interviewing Techniques with Jody Rogers
Pubblicato: 25/4/2017 -
EP #31 – Career Magic In The Hospitality Industry with Lee Cockerell
Pubblicato: 11/4/2017 -
EP #30 – Social Media’s Influence on Hotel Marketing
Pubblicato: 22/3/2017 -
EP #29 – Digital Marketing For The Hospitality Industry
Pubblicato: 23/2/2017 -
EP #28 – Understanding ADA Laws On Service Animals in Hotels
Pubblicato: 2/2/2017 -
EP #27 – Effectively Using Online Feedback and Reviews, with Daniel Craig
Pubblicato: 12/1/2017 -
EP #26 – Conquering The Leadership Gap In Hospitality, with Sarah Pittson
Pubblicato: 15/12/2016 -
EP #25 – Vacation Home Rental Hospitality, with Ross Twiddy
Pubblicato: 17/11/2016 -
EP #24 – Succeeding In Urban Neighborhoods, with Imran Jivani
Pubblicato: 28/9/2016 -
EP #23 – The Complete Customer Experience, with Tony Bodoh
Pubblicato: 30/8/2016
Sharing hospitality industry tips and advice for hoteliers on a variety of topics designed to make your life a little easier and your operation more profitable. Tune in for regular interviews with hospitality industry professionals with a proven reputation for success.