Experience Action
A podcast by Jeannie Walters, CCXP - Martedì
113 Episodio
-
The Art of CX Leadership
Pubblicato: 15/04/2025 -
CX Pulse Check - April 2025
Pubblicato: 08/04/2025 -
Turning Employee Insights into Customer Experience Breakthroughs
Pubblicato: 01/04/2025 -
Event Planning and CX
Pubblicato: 25/03/2025 -
Build Your CX Scorecard
Pubblicato: 18/03/2025 -
CX Pulse Check - March 2025
Pubblicato: 11/03/2025 -
What Do Customers Want?
Pubblicato: 04/03/2025 -
Get the CX Executive Role
Pubblicato: 25/02/2025 -
Storytelling to Connect with Customers
Pubblicato: 18/02/2025 -
CX Pulse Check - February 2025
Pubblicato: 11/02/2025 -
Commodities and Customer Experience
Pubblicato: 04/02/2025 -
Inclusive Communications and Training
Pubblicato: 28/01/2025 -
CX Pulse Check - January 2025
Pubblicato: 21/01/2025 -
CX Wins from 100 Episodes
Pubblicato: 14/01/2025 -
5 Year-End Reflection Questions
Pubblicato: 17/12/2024 -
Misaligned Customer Expectations
Pubblicato: 10/12/2024 -
CX Pulse Check - December 2024
Pubblicato: 03/12/2024 -
Mission and Vision in CX Strategy
Pubblicato: 19/11/2024 -
Turning Negative Feedback Into Actionable Insights
Pubblicato: 12/11/2024 -
CX Pulse Check - November 2024
Pubblicato: 05/11/2024
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!
