Experience Action
A podcast by Jeannie Walters, CCXP - Martedì
113 Episodio
-
Break Down The Silos - or Not?
Pubblicato: 29/10/2024 -
Get B2B Partners Aligned with CX
Pubblicato: 22/10/2024 -
Prioritize the Right Things
Pubblicato: 15/10/2024 -
CX Pulse Check - October 2024
Pubblicato: 08/10/2024 -
Small Business CX Advantages
Pubblicato: 01/10/2024 -
Insights from Overwhelming Data
Pubblicato: 24/09/2024 -
First 100 Days as a CX Leader
Pubblicato: 17/09/2024 -
CX Pulse Check - September 2024
Pubblicato: 10/09/2024 -
Synergy with CX, EX, UX
Pubblicato: 03/09/2024 -
Countdown to CX Day
Pubblicato: 27/08/2024 -
Turning Negative Touchpoints into Positive Ones
Pubblicato: 20/08/2024 -
So Many Improvements! Where to Start?
Pubblicato: 13/08/2024 -
CX Pulse Check - August 2024
Pubblicato: 06/08/2024 -
Getting Leaders to CARE about CX
Pubblicato: 30/07/2024 -
Customer Service or Customer Experience
Pubblicato: 23/07/2024 -
AI in the Employee Experience
Pubblicato: 16/07/2024 -
CX Pulse Check - July 2024
Pubblicato: 09/07/2024 -
Cybersecurity and CX
Pubblicato: 25/06/2024 -
Management or CX Consulting?
Pubblicato: 18/06/2024 -
Cross-Functional Communication
Pubblicato: 11/06/2024
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!
