Customer Support Leaders
A podcast by Charlotte Ward
341 Episodio
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227: Fireside with Nate Brown
Pubblicato: 10/12/2021 -
226: 99 Weeks Done
Pubblicato: 04/12/2021 -
Week 100 Teaser
Pubblicato: 26/11/2021 -
From The Archives: Ep 150: Fireside with Mo McKibbin
Pubblicato: 19/11/2021 -
From The Archives: Ep 146: Fireside with Tue Søttrup
Pubblicato: 12/11/2021 -
From The Archives: Ep 142: Diversity and Inclusion with Antonio King
Pubblicato: 05/11/2021 -
From The Archives: Ep 140: Scary Support Stories with Todd Curtis
Pubblicato: 29/10/2021 -
From The Archives: Ep 136: Scary Support Stories with Matt Dale
Pubblicato: 22/10/2021 -
From The Archives: Ep 134: Support’s Relationship to Sales with Nicholas Zeisler
Pubblicato: 15/10/2021 -
From The Archives: Ep 129: Support’s Relationship to Product with Andrea Saez
Pubblicato: 08/10/2021 -
From The Archives: Ep 123: Freelancing in Support with Andrei Kamarouski
Pubblicato: 01/10/2021 -
From The Archives: Ep 117: CSAT with Mo McKibbin
Pubblicato: 24/09/2021 -
From The Archives: Ep 115: Support Scope with Mike Redbord
Pubblicato: 17/09/2021 -
225: “In Support, I Believe…” with Simone Secci
Pubblicato: 10/09/2021 -
224: “In Support, I Believe…” with Matt Dale
Pubblicato: 03/09/2021 -
223: “In Support, I Believe…” with Craig Stoss
Pubblicato: 27/08/2021 -
222: “In Support, I Believe…” with Ryan Klausner
Pubblicato: 20/08/2021 -
221: “In Support, I Believe…” with Charlotte Ward
Pubblicato: 13/08/2021 -
Announcing “In Support, I believe…”
Pubblicato: 06/08/2021 -
Throwback to Ep 109: Panel: If I Knew Then, What I Know Now….
Pubblicato: 30/07/2021
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.