Crack the Customer Code
A podcast by Adam and Jeannie - Martedì
509 Episodio
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325: Kelsey Brown, Fighting for Transparent Pricing
Pubblicato: 19/06/2018 -
324: A Good Product Is Not Enough
Pubblicato: 12/06/2018 -
323: Neen James, Attention Pays
Pubblicato: 05/06/2018 -
322: Rise of the Service Machines
Pubblicato: 29/05/2018 -
321: Jesse Cole, Revolutionizing the Ballpark Experience
Pubblicato: 22/05/2018 -
320: The STORY of Retail Experience
Pubblicato: 16/05/2018 -
319: Jeanne Bliss, Is Your CX Mom-worthy?
Pubblicato: 08/05/2018 -
318: How Important Is the CX of Former Customers?
Pubblicato: 02/05/2018 -
317: Anne Bahr Thompson, Do Good
Pubblicato: 24/04/2018 -
316: Can Toys R Us Survive?
Pubblicato: 17/04/2018 -
315: Joey Coleman, Never Lose a Customer
Pubblicato: 10/04/2018 -
314: The Power of Empowerment: What I Wish I Knew
Pubblicato: 03/04/2018 -
313: Is AmazonGo the Future?
Pubblicato: 27/03/2018 -
312: John Garrett, The Personal Side of Business
Pubblicato: 21/03/2018 -
311: Which Retail Touchpoints Matter Most
Pubblicato: 13/03/2018 -
310: Clint Schaff, The L.A. Times Experience
Pubblicato: 06/03/2018 -
309: Common Leadership Biases in Your Way of Success
Pubblicato: 28/02/2018 -
308: Jacob Morgan, The Future of Work
Pubblicato: 21/02/2018 -
307: It’s Not My Job, Adam
Pubblicato: 13/02/2018 -
306: Eric Porres, Personalized Video Experience
Pubblicato: 06/02/2018
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
