Crack the Customer Code
A podcast by Adam and Jeannie - Martedì
509 Episodio
-
003: Experience Action Podcast - Customer Experience Training
Pubblicato: 20/12/2022 -
002: Experience Action Podcast - Sponsorship Initiatives
Pubblicato: 13/12/2022 -
New Podcast Introduction: Experience Action with Jeannie Walters
Pubblicato: 12/12/2022 -
500: Bourbon Summit
Pubblicato: 29/11/2022 -
499: The Present and Future of CX
Pubblicato: 22/11/2022 -
498: Jay Baer, The Need for Speed
Pubblicato: 15/11/2022 -
497: Looking Back on CX
Pubblicato: 08/11/2022 -
496: Jeff Toister, The Guaranteed Experience
Pubblicato: 01/11/2022 -
495: Common CX Mistakes
Pubblicato: 25/10/2022 -
494: Jen Bailin, The Bright, Big Future of CX
Pubblicato: 18/10/2022 -
493: Special Announcement
Pubblicato: 11/10/2022 -
492: Zhecho Dobrev, The Value of Emotions
Pubblicato: 04/10/2022 -
491: Answer to Abusive Customers: Shut Down Support?
Pubblicato: 27/09/2022 -
490: Deon Nicholas, Human-Centered AI
Pubblicato: 20/09/2022 -
489: Customer Health Score
Pubblicato: 13/09/2022 -
488: Dr. Shirley Davis, Inclusive Leadership
Pubblicato: 06/09/2022 -
487: Season Intro
Pubblicato: 05/09/2022 -
486: Bourbon Summit, Season Finale
Pubblicato: 19/04/2022 -
485: David Sakamoto, The Power of Transparency
Pubblicato: 12/04/2022 -
484: Empathy and Leadership
Pubblicato: 05/04/2022
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
