Amazing Business Radio
A podcast by Shep Hyken & C-Suite Radio - Martedì
530 Episodio
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AI is the Future of Customer Service and CX Featuring Mario Matulich
Pubblicato: 23/05/2023 -
Savannah Bananas Says Putting Customers First is a Game Changer
Pubblicato: 16/05/2023 -
Voice of the Customer-Driven Service Featuring Evan Klein
Pubblicato: 09/05/2023 -
Building a People-First, Product-Second Culture Featuring Bob Phibbs
Pubblicato: 02/05/2023 -
The Positive Influence of Scarcity on Customer Experience Featuring Mindy Weinstein
Pubblicato: 25/04/2023 -
Customer Service Lessons From the Healthcare Industry Any Business Can Use Featuring Jennifer FitzPatrick
Pubblicato: 18/04/2023 -
CX: Balancing Functionality and the Human Experience Featuring John Sills
Pubblicato: 11/04/2023 -
Boosting Profits with Personalization Featuring Eric Melchor
Pubblicato: 04/04/2023 -
The Human-AI CX Partnership Featuring Declan Ivory
Pubblicato: 28/03/2023 -
Building Trust and Loyalty through Active Listening Featuring Heather Younger
Pubblicato: 21/03/2023 -
A Five-Star Experience Featuring Katie Mares
Pubblicato: 14/03/2023 -
Using Customer Feedback to Drive Company Growth Featuring Michelle MacCarthy
Pubblicato: 07/03/2023 -
Telling Your Brand Story Through the Customer Experience Featuring Christoph Trappe
Pubblicato: 28/02/2023 -
How to Provide a Personalized Customer Experience that Builds Trust Featuring Bill Bruno
Pubblicato: 21/02/2023 -
The Customer Journey is Like a Romantic Relationship Featuring Anita Toth
Pubblicato: 14/02/2023 -
Fender Guitar Uses Consumer Feedback to Eliminate Friction & Improve Service
Pubblicato: 07/02/2023 -
What Customer Experience Looks Like in 2023 Featuring Josh Wheeler
Pubblicato: 31/01/2023 -
Faster Service Without Sacrificing Satisfaction Featuring Paulo Almeida
Pubblicato: 24/01/2023 -
Tech-Powered Customer Service Insights from Assurant
Pubblicato: 17/01/2023 -
B2B or B2C…CX is CX Featuring Carla Guzzetti
Pubblicato: 10/01/2023
Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variety of topics related to customer service and customer experience and will provide answers that listeners need to know in order to take their success to the next level. Amazing Business Radio airs every week on, itunes, Soundcloud, and other platforms and channels.