Amazing Business Radio
A podcast by Shep Hyken & C-Suite Radio - Martedì
530 Episodio
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What is Conversational AI and How is It Changing Customer Support? Featuring Peter Mullen
Pubblicato: 10/10/2023 -
Turning Customer Support from a Cost Center into a Revenue Generator Featuring Alex Ross
Pubblicato: 03/10/2023 -
The Impact of Tipping and "Tipflation" on Customer Satisfaction Featuring Forrest Morgeson
Pubblicato: 26/09/2023 -
Boosting Customer Satisfaction with Quick and Consistent Responses Featuring Howard Moodycliffe
Pubblicato: 19/09/2023 -
Understanding the "Why" Behind Your Net Promoter Score (NPS) Featuring Jason Barro
Pubblicato: 12/09/2023 -
How to Redefine Leadership and Empower Employees Featuring Chris Mefford
Pubblicato: 05/09/2023 -
Hallmark Explains How Personalization Enhances Business Relationships and the Customer Experience
Pubblicato: 29/08/2023 -
Delivering a Customer Obsessed Service Experience Featuring Mark Ang
Pubblicato: 22/08/2023 -
Aligning Marketing and Training for a Consistent Customer Experience Featuring Barry LaBov
Pubblicato: 15/08/2023 -
Creating a Destination Employment Experience with Avaya's CEO
Pubblicato: 08/08/2023 -
The Role of Human Interaction in a Digital-First World Featuring Tom Martin
Pubblicato: 01/08/2023 -
Intuitive AI and Customer Experience (CX) Featuring Anand Janefalkar
Pubblicato: 25/07/2023 -
Why Employee Experience (EX) is the New Customer Experience (CX) Featuring Philip Mandelbaum
Pubblicato: 18/07/2023 -
The CX Impact of A Subscription Model: Switching From Ownership to Usership Featuring Yann Toutant
Pubblicato: 11/07/2023 -
Simplicity Leads to Customer Loyalty Featuring Ricardo Saltz Gulko
Pubblicato: 04/07/2023 -
How to Never Lose an Employee Again Featuring Joey Coleman
Pubblicato: 27/06/2023 -
Customer-Centric Marketing Featuring Mich Hancock
Pubblicato: 20/06/2023 -
Creating Confidence Building Communication Featuring Justine Tavares
Pubblicato: 13/06/2023 -
Shifting to the Employee Experience (EX) Mindset Featuring Tiffani Bova
Pubblicato: 06/06/2023 -
Transactional VS Emotional Customer Loyalty Featuring Mark Ross-Smith
Pubblicato: 30/05/2023
Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variety of topics related to customer service and customer experience and will provide answers that listeners need to know in order to take their success to the next level. Amazing Business Radio airs every week on, itunes, Soundcloud, and other platforms and channels.