Checking-in with the CXPA
The CX Leader Podcast | A resource for customer experience leaders - A podcast by Walker Information - Martedì

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Like most professions, CX pros enjoy the benefits and support of an organization that provides resources and ways to network with other professionals. Steve welcomes the new CEO of the Customer Experience Professionals Association - or CXPA - Greg Melia for a discussion on the organization's benefits and future.