John Saito, UX Writer at Dropbox
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom - A podcast by Intercom - Giovedì
It’s often said that good product design is simple, and supporting all of the pixels and interactions we create are the simplest element of all, words. John Saito, UX writer at Dropbox and previously the very first UX writer at YouTube, explains how to find and document your product's voice and effectively use words to guide users to success.
