VUX World
A podcast by Kane Simms
336 Episodio
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How HSBC is using conversational AI with Andy Kingston, HSBC
Pubblicato: 24/05/2022 -
The need for AI privacy, with Patricia Thaine, CEO, Private AI
Pubblicato: 19/05/2022 -
How AMRO Bank scales its conversational AI, with Jeroen Das, Product Owner, AMRO Bank
Pubblicato: 18/05/2022 -
Top CX trends and how AI is helping, with Brad Cleveland
Pubblicato: 04/05/2022 -
How Marks and Spencer is using conversational AI, with Steven Siddall Contact Systems Lead, Marks and Spencer
Pubblicato: 27/04/2022 -
How Homeserve is using DialogFlow for CX automation, with Phil Jordan, Head of Contact Channel Automation and Self Service, Homeserve
Pubblicato: 22/04/2022 -
How Instacart is using conversational AI with Ayesha Saleem, Conversation Design Manager, Instacart
Pubblicato: 21/04/2022 -
Digital avatars for travel with Robert Cunningham, Innovation Manager, LNER
Pubblicato: 21/04/2022 -
Conversation design is a marathon with Matt Portillo, Conversation Design Lead, Amelia
Pubblicato: 19/04/2022 -
Core components of a conversational AI system with Jaya Kishore, CTO, Yellow AI
Pubblicato: 14/04/2022 -
Why multimodal conversational AI is the future, with Raj Tumuluri, CEO, OpenStream.ai
Pubblicato: 01/04/2022 -
Call centre authentication with Matt Smallman, Founder, SymNex Consulting
Pubblicato: 31/03/2022 -
So you have a chatbot, now what? With Alan Nichol, CTO, Rasa
Pubblicato: 25/03/2022 -
How Decathlon is using conversational AI in retail with Charles Guth, Customer Service Manager, Decathlon
Pubblicato: 24/03/2022 -
How Deutsche Telekom uses NLP with Angel Martinez, Lead Architect for Speech Technologies and NLP
Pubblicato: 20/03/2022 -
'Cobots' with Lisa Michaud, Product Director, Interactions
Pubblicato: 19/03/2022 -
Making up for lost revenue with AI with Brian Jeppesen, Landry's Inc.
Pubblicato: 16/03/2022 -
Bringing conversational commerce to life with Brian Podolak, CEO, Vocodia
Pubblicato: 16/03/2022 -
Speech recognition revolution with Scott Stephenson, CEO, Deepgram
Pubblicato: 11/03/2022 -
Speech-to-speech synthesis with Alex Serdiuk, CEO, Respeecher
Pubblicato: 05/03/2022
Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more.We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly.“One of the most consistently insightful and deeply respected podcasts in the industry”Bradley Metrock, Score Publishing Hosted on Acast. See acast.com/privacy for more information.
