weWFM Show
A podcast by weWFM
60 Episodio
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Inside the mind of a WFM Expert with Adriana Olteanu
Pubblicato: 25/09/2022 -
Special Spanish - Por qué las empresas deberían invertir en América Latina y qué hace que los trabajadores latinos sean tan únicos con Sebástian Téllez
Pubblicato: 18/09/2022 -
WFM in the cryptocurrency market, dealing with power outages, six sigma as a skill for WFM, and volume stress testing activities with Eugene De Gee
Pubblicato: 11/09/2022 -
Special Portuguese -Os segredos por trás de um dos profissionais em WFM de maior sucesso no Brasil com Welington Alves
Pubblicato: 04/09/2022 -
Striking a balance between supply and demand in your contact center with Garry Gormley
Pubblicato: 28/08/2022 -
How cultural differences affect the WFM operations & metrics With Evelyn Brooks from “Land of Eternal Spring", Guatemala
Pubblicato: 14/08/2022 -
Workforce Management job market from the point of view of Ian Lasplace, the founder of Longreach Recruitment
Pubblicato: 31/07/2022 -
A director's view on the future of WFM with Rene Nijman
Pubblicato: 14/07/2022 -
What are the challenges that a WFM solution needs to answer as it helps to shape the future of our industry, with Ryan Wang founder & CEO - Assembled
Pubblicato: 04/07/2022 -
Comparing WFM deployments in the Contact Centre vs Retail with Napoleon Muisa
Pubblicato: 19/06/2022 -
How can Data enable decision making with Nikki Calhoun
Pubblicato: 05/06/2022 -
Teleperformance's award-winning WFM and BI collaboration initiative with Georgios Kagalos and Bahadr Eren
Pubblicato: 22/05/2022 -
How to persuade stakeholders to support a Workforce Management initiative with Matthew Armbruster, Workforce Manager for Cepheid's Americas Customer Care Operations
Pubblicato: 08/05/2022 -
The impact that Culture has on your ability to get things done with Marie Diks
Pubblicato: 25/04/2022 -
A compelling argument for WFM and HR to collaborate more with Daniel Christmas
Pubblicato: 10/04/2022 -
The operations pluralist: from WFM to business expansion with Emery Ong
Pubblicato: 27/03/2022 -
The skills to master to maximise your WFM career with Emile Anthony Nair
Pubblicato: 13/03/2022 -
The misperception that WFM is only about data with Jeffrey Lijffijt
Pubblicato: 27/02/2022 -
Why Workforce Management is Essential for BPO Vendor Management Success with Anshuman Dwivedi
Pubblicato: 15/02/2022 -
The ultimate guide to who & what weWFM is and what we hope to accomplish
Pubblicato: 05/02/2022
weWFM is on a mission to help people enjoy staying informed, with a wide variety of stories, that will explore the most important prerequisites for increasing customer happiness, employee retention, and cost-effectiveness is effective workforce management. In essence, it is to understand about assigning the right employees with the right skills to the right job at the right time, to meet demand.
