The Service Operations Podcast
A podcast by satinder kaur
Categorie:
31 Episodio
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Ep 010 The Service Operations Podcast – Customer in the Startup Ecosystem with Ganga S
Pubblicato: 17/12/2021 -
Ep 009 The Service Operations Podcast – Standardisation & Customisation in Service with Varsha Kothawle
Pubblicato: 09/12/2021 -
Ep 008 The Service Operations Podcast – Service Scaling & Measurement with Sharad Sharma
Pubblicato: 04/12/2021 -
Ep 007 The Service Operations Podcast – Consumer in the Digital World with Gunneet Bally
Pubblicato: 27/11/2021 -
Ep 006 The Service Operations Podcast – Operations in Service with Nilesh Deshpande
Pubblicato: 20/11/2021 -
Ep 005 The Service Operations Podcast - User Xperience & Design with Apala Chavan
Pubblicato: 13/11/2021 -
Ep 004 The Service Operations Podcast – Fraud Prevention with Kalyani Pillay
Pubblicato: 07/11/2021 -
Ep 003 The Service Operations Podcast - Service Culture and Leadership with Gabriella Horak
Pubblicato: 03/11/2021 -
Ep 002 The Service Operations Podcast - Escalated Complaints Management with Manasi Mohare
Pubblicato: 23/10/2021 -
Ep 001 The Service Operations Podcast - Preventive legal with Arunoday Ganguly
Pubblicato: 16/10/2021 -
Introduction to The Service Operations podcast with Satinder Kaur
Pubblicato: 09/10/2021
One thing that impacts service positively more than anything else is high quality Service Operations. Join Satinder Kaur, who has spent over 20 years helping a large organisation manage serve millions of customers, as she talks to leaders who will share their practical knowledge and experiences of Service Management from their unique vantage points. If you are leading or managing a service based business and want to understand the nuances of high quality service operations, spanning over setting up, scaling and reducing service operations costs the show is for you.
