130 Episodio

  1. #9: Pt. 2 - Don't Treat All Customers the Same: The Customer-Base Audit with Dr. Peter Fader of Wharton Pt.

    Pubblicato: 06/11/2022

  2. #8: Pt. 1. - Don't Treat All Customers the Same: The Customer-Base Audit with Dr. Peter Fader of Wharton

    Pubblicato: 27/10/2022

  3. #7: Delivering Happiness 2.0 with Alex Genov, Head of Customer Research at Zappos

    Pubblicato: 20/10/2022

  4. #6: Gaining Executive Support & CXPA Benefits with Board Chair Nancy Porte

    Pubblicato: 13/10/2022

  5. #5: Designing Digital Transformation to Improve CX with HP's Jaya Sudarshan

    Pubblicato: 29/09/2022

  6. #4: Building Trust with Key Stakeholders - Author Charles H. Green

    Pubblicato: 22/09/2022

  7. #3: Engaging Employees for Outstanding Customer Experiences with Stacey Nevel, CCXP

    Pubblicato: 08/09/2022

  8. #2: Design Thinking with Diane Magers, CCXP

    Pubblicato: 01/09/2022

  9. #1: From Impressed to Obsessed - Author Jon Picoult

    Pubblicato: 25/08/2022

  10. Trailer

    Pubblicato: 18/08/2022

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Welcome to the Delighted Customers Podcast, your go-to resource for practical insights and thought leadership in enhancing customer experiences. Recently ranked in the top 20 on Apple’s Management charts in the US, we bring you discussions with top experts aimed at empowering leaders to elevate customer experience.

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