The CX Leader Podcast | A resource for customer experience leaders
A podcast by Walker Information - Martedì
340 Episodio
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X4 Recap
Pubblicato: 19/03/2019 -
Buy-in From the Top
Pubblicato: 13/03/2019 -
Turn Back Time: The Creative Moments
Pubblicato: 06/03/2019 -
Turn Back Time
Pubblicato: 26/02/2019 -
Is B2B CX behind B2C?
Pubblicato: 19/02/2019 -
B2B vs. B2C
Pubblicato: 12/02/2019 -
The State of Customer Experience
Pubblicato: 05/02/2019 -
Human-centered Design
Pubblicato: 29/01/2019 -
Human Duct Tape
Pubblicato: 24/01/2019 -
The Evolution of CX
Pubblicato: 15/01/2019 -
Getting Back to Fundamentals
Pubblicato: 08/01/2019 -
The United States of CX
Pubblicato: 18/12/2018 -
Customer Success
Pubblicato: 11/12/2018 -
Customer-focused Training
Pubblicato: 04/12/2018 -
Read More Science Fiction
Pubblicato: 27/11/2018 -
The Personal Touch
Pubblicato: 13/11/2018 -
Convenience Trumps Price
Pubblicato: 06/11/2018 -
CX Horror Stories
Pubblicato: 31/10/2018 -
Making CX Work at Johnson Controls
Pubblicato: 23/10/2018 -
What's your "word-of-mouth" strategy?
Pubblicato: 16/10/2018
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
