The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
A podcast by Intercom - Giovedì
450 Episodio
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Intercom on Product: Rethinking outcomes over output
Pubblicato: 17/10/2019 -
The Sales Summit: The need for speed
Pubblicato: 15/10/2019 -
Louis Rosenfeld on how UX design can close the gaps between people
Pubblicato: 10/10/2019 -
Fix My Churn’s Val Geisler on how to supercharge your email onboarding
Pubblicato: 03/10/2019 -
Beyond the hype: Practical advice on building a platform
Pubblicato: 26/09/2019 -
Close.com's Steli Efti on balancing competition and collaboration in sales
Pubblicato: 19/09/2019 -
Human-Centered Design Network's Gerry Scullion on inclusive architecture
Pubblicato: 12/09/2019 -
Intercom on Product 5: Rise of the “keyboard-first” generation
Pubblicato: 05/09/2019 -
Everything we’ve learned about scaling sales
Pubblicato: 29/08/2019 -
Intercom’s Jonathon Colman on why content designers should do less
Pubblicato: 22/08/2019 -
Lean UX author Jeff Gothelf on why design must have a seat at the table
Pubblicato: 15/08/2019 -
Slack’s Lane Collins on radical convenience in the customer experience
Pubblicato: 08/08/2019 -
Brex's Michael Tannenbaum on fintech growth strategies
Pubblicato: 01/08/2019 -
Intercom on Product: The principles behind how we build
Pubblicato: 25/07/2019 -
New Relic's Mark Weitzel on creating open developer communities
Pubblicato: 18/07/2019 -
HubSpot’s Michael Redbord on staying in touch with your customers as you scale
Pubblicato: 11/07/2019 -
Josh Seiden on why your product team should focus on outcome vs. output
Pubblicato: 04/07/2019 -
Intercom on Product: The most valuable meetings for building product
Pubblicato: 27/06/2019 -
Slack’s Ceci Stallsmith on marketing your product platform
Pubblicato: 19/06/2019 -
Box’s Jeetu Patel on becoming a platform company
Pubblicato: 13/06/2019
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com