The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
A podcast by Intercom - Giovedì
466 Episodio
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Blind co-founder Kyum Kim on the hidden power of anonymity
Pubblicato: 17/09/2020 -
The appliance of science: Mark Roberge’s formula for scaling
Pubblicato: 10/09/2020 -
Built for You: How customer feedback informs what we ship
Pubblicato: 03/09/2020 -
Subscribing to the future with Zuora's Carl Gold
Pubblicato: 27/08/2020 -
Intercom on Product: Meet your marketer
Pubblicato: 25/08/2020 -
Tech philosopher Alex Wolf on designing harmonious technology
Pubblicato: 20/08/2020 -
From Adobe to Walmart: How Sprinklr won over the world’s most valuable brands
Pubblicato: 13/08/2020 -
Stack Overflow CEO Prashanth Chandrasekar on writing the script of the future
Pubblicato: 06/08/2020 -
Scale: Clearbit’s VP of Customer Success on turning economic headwinds into a growth opportunity
Pubblicato: 30/07/2020 -
Flow’s Daniel Scrivner on the brave new world of asynchronous productivity tools
Pubblicato: 23/07/2020 -
Scale: Checking in on Shopify Plus' 11,000 checkouts per minute
Pubblicato: 16/07/2020 -
G2's Kevin Indig on searching for meaning and the meaning of search
Pubblicato: 09/07/2020 -
Scale: How Zapier supports 3 million users by investing in customer outcomes
Pubblicato: 02/07/2020 -
We run on inclusion: Sharing stories and lived experiences
Pubblicato: 27/06/2020 -
Speaking out: Inside Intercom on allyship
Pubblicato: 25/06/2020 -
Understanding the Conversational Support Funnel framework
Pubblicato: 23/06/2020 -
Kathryn Finney on intersectionality and using your privilege for good
Pubblicato: 18/06/2020 -
Inside Intercom X Black Tech Unplugged
Pubblicato: 11/06/2020 -
8′46″
Pubblicato: 04/06/2020 -
Jonathan Anguelov on Aircall’s $65 million Series C success and the future of the phone call
Pubblicato: 28/05/2020
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com