The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

A podcast by Intercom - Giovedì

Giovedì

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450 Episodio

  1. Kathryn Finney on intersectionality and using your privilege for good

    Pubblicato: 18/06/2020
  2. Inside Intercom X Black Tech Unplugged

    Pubblicato: 11/06/2020
  3. 8′46″

    Pubblicato: 04/06/2020
  4. Jonathan Anguelov on Aircall’s $65 million Series C success and the future of the phone call

    Pubblicato: 28/05/2020
  5. Ryan Steinberg on fostering empathetic automation

    Pubblicato: 21/05/2020
  6. H.O.M.E: Entertainment - when all the world's a stage

    Pubblicato: 14/05/2020
  7. Intercom on Product: Understanding your customer is key to good product judgment

    Pubblicato: 12/05/2020
  8. H.O.M.E: Market - when this little piggy stayed home

    Pubblicato: 07/05/2020
  9. H.O.M.E: Off the clock - love, laughter, and life through a lens

    Pubblicato: 30/04/2020
  10. H.O.M.E: Health and wellness in the great indoors

    Pubblicato: 23/04/2020
  11. Revisiting Wootric’s Deepa Subramanian thoughts on measuring the voice of the customer

    Pubblicato: 16/04/2020
  12. Navigating the surge: A customer support roundtable

    Pubblicato: 09/04/2020
  13. The SaaS response - how our peers are responding to COVID-19

    Pubblicato: 02/04/2020
  14. Working together while apart - a remote roundtable

    Pubblicato: 26/03/2020
  15. Bailey Richardson on fostering community creatively in a crisis

    Pubblicato: 19/03/2020
  16. Shep Hyken on fostering the cult of the customer

    Pubblicato: 12/03/2020
  17. The remote rundown: Tips from the experts

    Pubblicato: 10/03/2020
  18. Jasmine Friedl on design, diversity and choosing a different path

    Pubblicato: 05/03/2020
  19. About a bot: The making of Resolution Bot

    Pubblicato: 27/02/2020
  20. Author and product leader Buster Benson on the art of productive disagreement

    Pubblicato: 20/02/2020

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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