The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
A podcast by Intercom - Giovedì
450 Episodio
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Kathryn Finney on intersectionality and using your privilege for good
Pubblicato: 18/06/2020 -
Inside Intercom X Black Tech Unplugged
Pubblicato: 11/06/2020 -
8′46″
Pubblicato: 04/06/2020 -
Jonathan Anguelov on Aircall’s $65 million Series C success and the future of the phone call
Pubblicato: 28/05/2020 -
Ryan Steinberg on fostering empathetic automation
Pubblicato: 21/05/2020 -
H.O.M.E: Entertainment - when all the world's a stage
Pubblicato: 14/05/2020 -
Intercom on Product: Understanding your customer is key to good product judgment
Pubblicato: 12/05/2020 -
H.O.M.E: Market - when this little piggy stayed home
Pubblicato: 07/05/2020 -
H.O.M.E: Off the clock - love, laughter, and life through a lens
Pubblicato: 30/04/2020 -
H.O.M.E: Health and wellness in the great indoors
Pubblicato: 23/04/2020 -
Revisiting Wootric’s Deepa Subramanian thoughts on measuring the voice of the customer
Pubblicato: 16/04/2020 -
Navigating the surge: A customer support roundtable
Pubblicato: 09/04/2020 -
The SaaS response - how our peers are responding to COVID-19
Pubblicato: 02/04/2020 -
Working together while apart - a remote roundtable
Pubblicato: 26/03/2020 -
Bailey Richardson on fostering community creatively in a crisis
Pubblicato: 19/03/2020 -
Shep Hyken on fostering the cult of the customer
Pubblicato: 12/03/2020 -
The remote rundown: Tips from the experts
Pubblicato: 10/03/2020 -
Jasmine Friedl on design, diversity and choosing a different path
Pubblicato: 05/03/2020 -
About a bot: The making of Resolution Bot
Pubblicato: 27/02/2020 -
Author and product leader Buster Benson on the art of productive disagreement
Pubblicato: 20/02/2020
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com