Making the Fan
A podcast by David Millay
139 Episodio
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$208k for a LeBron replay? NFTs Explained
Pubblicato: 31/03/2021 -
How Fandom is Evolving w/ Zoe Scaman
Pubblicato: 24/03/2021 -
Amaze Your Customers and Fans w/ Shep Hyken
Pubblicato: 12/03/2021 -
Leadership Lessons from a Disney Legend w/ Lee Cockerell
Pubblicato: 09/03/2021 -
Find Your SPARK w/ Simon T. Bailey
Pubblicato: 01/03/2021 -
Making Swag Easy w/ Jeremy Parker
Pubblicato: 22/02/2021 -
Shifting Perspectives for Customer-Centric Marketing w/ Elisa Padilla
Pubblicato: 17/02/2021 -
Celebrating 50 episodes with our Top 5 favorite clips
Pubblicato: 08/02/2021 -
Designing Effective Remote Work Teams w/ Steph Smith
Pubblicato: 02/02/2021 -
Utilizing Technology to Solve Business Problems w/ Adam Polansky
Pubblicato: 25/01/2021 -
The Future of Customer Experience w/ Steven Van Bellegham
Pubblicato: 19/01/2021 -
Bringing the X-Factor to Guest and Employee Experience w/ Kami Testa
Pubblicato: 13/01/2021 -
The Customer Experience Playbook w/ Jonathan Daniels
Pubblicato: 21/12/2020 -
Importance of Versatility and Vulnerability in Leadership
Pubblicato: 14/12/2020 -
A Culture of Experimentation and Innovation w/ Jesse Cole
Pubblicato: 08/12/2020 -
Lessons from the Business of Hip-Hop w/ Dan Runcie
Pubblicato: 01/12/2020 -
The Future of Venue Experiences w/ Drew Berst
Pubblicato: 23/11/2020 -
The Power of Service and Reinvention w/ Brandon Steiner
Pubblicato: 16/11/2020 -
Great Leaders Establish, Operationalize, and Sustain Values
Pubblicato: 10/11/2020 -
Livestreams, Guest Experience Philosophy, and CX at the Polls
Pubblicato: 04/11/2020
Turn casual customers into faithful fans. And employees into evangelists. A dynamic show with different formats designed to help you grow average revenue per customer (ARPU) and reduce customer churn. Casual conversations with host David Millay and the best brand marketers and operators in the world. Scientific breakdowns of tribes, trends, theories and tests (brand case studies). And idea brainstorms with recurring guests, like Christina Garnett, Troy Hidduke Campbell, and Kaila Pettis.
