Customer Service Academy
A podcast by Tony Johnson
140 Episodio
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158: 8 Hospitality Insights to Improve Your Customer Experience
Pubblicato: 01/06/2024 -
157: Building Customer Loyalty Through Sustainability With Christy Cook
Pubblicato: 19/05/2024 -
156: Your 5 Step Roadmap to Customer Centricity
Pubblicato: 22/04/2024 -
155: Smarter Chatbots + AI to Delight Customers With Peter Voss
Pubblicato: 08/04/2024 -
154: 7 Tips to Selecting Your Customer Experience Leader
Pubblicato: 26/03/2024 -
153: Using Pattern of Management To Drive Customer + Employee Experiences
Pubblicato: 09/03/2024 -
152: Understanding Customers With Dave Norton
Pubblicato: 01/03/2024 -
151: Great Employee Experiences = Great Customer Experiences
Pubblicato: 28/01/2024 -
150: Human-Level Customer Experience From A.I. With Nikola Mrkšić
Pubblicato: 13/01/2024 -
149: Customer Experience Trends for 2024
Pubblicato: 30/12/2023 -
148: Creating Magnetizing Experiences in Corporate Real Estate With Simon Elliot
Pubblicato: 10/12/2023 -
147: Win the Holiday Hustle to Delight Your Customers and Employees
Pubblicato: 25/11/2023 -
146: Strengths Based, Trauma Informed Marketing and Experiences With Kat Kennan
Pubblicato: 17/11/2023 -
145: 10 Effective Team and Customer Communication Strategies
Pubblicato: 05/11/2023 -
144: Spooktacular Leadership Lessons From Halloween
Pubblicato: 27/10/2023 -
143: Leading Digital Product Strategy and Transformation with Jonathon Hensley
Pubblicato: 14/10/2023 -
142: Getting the Most Out of Customer Service Week (and CX Day)
Pubblicato: 01/10/2023 -
141: 5 Step Framework to Protect Quality and Experience
Pubblicato: 19/09/2023 -
140 Leadership Mindset for Growth With James Saliba
Pubblicato: 09/09/2023 -
139: Simplified Journey Mapping to Grow Your Customer Loyalty (and Sales)
Pubblicato: 26/08/2023
Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and will share strategies and tactics that work in the real world on the front lines of service. Who's ready to IGNITE YOUR SERVICE! Learn more today at https://www.igniteyourservice.com/comeback. You can also email me at [email protected] or call/text 606-356-7447.
