154 Episodio

  1. How to reach more senior clients, with Jenny Plant

    Pubblicato: 08/06/2021

  2. How to deal with difficult clients, with Dr Mark Goulston

    Pubblicato: 01/06/2021

  3. How to account manage in an independent full service agency, with Emma Blaken & Matt Bonser

    Pubblicato: 25/05/2021

  4. How can a podcast help an agency's new business strategy? with Nathan Anibaba

    Pubblicato: 18/05/2021

  5. What are the financial metrics & best operational model for a fast growth agency?, with Mark Probert

    Pubblicato: 11/05/2021

  6. How to account manage in an app development agency with Tim Moore

    Pubblicato: 03/05/2021

  7. How to manage others for agency account managers, with Matt Plant

    Pubblicato: 27/04/2021

  8. 10 top tips to be successful in agency account management, with Jenny Plant

    Pubblicato: 20/04/2021

  9. What account managers can learn about the science of listening, with Dr Laura Janusik

    Pubblicato: 13/04/2021

  10. How to use the power of 'surgical empathy' with your clients, with Dr Mark Goulston

    Pubblicato: 06/04/2021

  11. An agency leader's guide to account management, with David C Baker

    Pubblicato: 26/03/2021

  12. How to move from agency employee to agency owner, with Simon Barbato

    Pubblicato: 23/03/2021

  13. Why 98% of online ads don't work - and what to do about it, with Martin Lucas

    Pubblicato: 16/03/2021

  14. What's the role of a digital agency project manager?, with Nadine Schofield

    Pubblicato: 09/03/2021

  15. How to improve the way you work with a marketing director, with Sam Bridger

    Pubblicato: 01/03/2021

  16. How to lead the team as agency client services director, with Paul Kirkley

    Pubblicato: 23/02/2021

  17. What can creative agency account managers learn from an account manager in the software industry?, with James Aldrich

    Pubblicato: 17/02/2021

  18. How to present new ideas with behavioural science in mind

    Pubblicato: 12/02/2021

  19. How to be a strategic account manager in the creative industry, with Andy Young & Laura Cohen

    Pubblicato: 02/02/2021

  20. Exceptional leadership and having difficult conversations, with Nadine Powrie

    Pubblicato: 21/01/2021

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This podcast is for you if you are managing day to day client relationships in a creative agency. The aim of the podcast is to share insights and tips to help you add more value to the client's business, strengthen your relationships with your clients, develop your skills in account management and grow your agency's business.

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