547 Episodio

  1. Explain What You Can Do For Me

    Pubblicato: 04/03/2025
  2. Innovation in Leadership

    Pubblicato: 26/02/2025
  3. Using Video for Customer Support

    Pubblicato: 18/02/2025
  4. Blending Operations and Experience Design

    Pubblicato: 11/02/2025
  5. Leading in a Family Owned Business

    Pubblicato: 04/02/2025
  6. Managing a Remote Team

    Pubblicato: 28/01/2025
  7. Inspiration is the Real Work of Leaders

    Pubblicato: 21/01/2025
  8. How to Organize Your Time

    Pubblicato: 14/01/2025
  9. How a Leader Should Communicate

    Pubblicato: 07/01/2025
  10. Making Your Operation Run in Your Absence

    Pubblicato: 31/12/2024
  11. Making Everyone Feel Important

    Pubblicato: 24/12/2024
  12. When Mother Nature Impacts Customer Service

    Pubblicato: 17/12/2024
  13. Don't Give Customers a Reason to Visit Your Competitor

    Pubblicato: 10/12/2024
  14. Dealing With Coworkers Wasting Your Time

    Pubblicato: 03/12/2024
  15. Lessons from the Latest Creating Magic Mastermind

    Pubblicato: 26/11/2024
  16. Ask People What They Learned

    Pubblicato: 19/11/2024
  17. Let People Solve Their Problems

    Pubblicato: 11/11/2024
  18. Understand Your Real Competition

    Pubblicato: 05/11/2024
  19. Introducing the Jordan Harbinger Show

    Pubblicato: 05/11/2024
  20. Leaders Have Powerful Words

    Pubblicato: 29/10/2024

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Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.

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